Effective Date: 20 Mars 2025
EcoLusia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and engage with our services, in compliance with the General Data Protection Regulation (GDPR), France's Data Protection Act, and applicable laws worldwide.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
Account Information: Username, password, and preferences.
Transaction Data: Records of your purchases, orders, and payment history.
Technical Data: IP address, browser type, operating system, device information, and cookies.
Marketing and Communication Data: Preferences regarding marketing from us and third parties.
2. How We Use Your Information
We use your information for the following purposes:
Process orders and provide customer support.
Manage your account.
Improve our website, products, and services.
Comply with legal obligations.
Send promotional and marketing communications (with your consent).
3. Legal e right to:
Access, update, or delete your personal data.
Restrict or object to the processing of your data.
Withdraw your consent at any time.
Request data portability.
Lodge a complaint with a data protection authority.
Access, update, or delete your personal data.
Restrict or object to the processing of your data.
Withdraw your consent at any time.
Request data portability.
Lodge a complaint with a data protection authority.
6. Data Retention
We retain your data only as long as necessary for the purposes described in this policy or as required by law.
7. Cookies and Tracking
We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
EcoLusia does not knowingly collect data from children under 16 without parental consent.
10. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:
EcoLusia
Email: info@ecolusia.com
Address: Belfort, France
We may update this policy from time to time. Please check this page periodically for updates.